DETAILS

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SHIPPING

Free carbon neutral shipping on orders over $150.

Shipping on all orders under $150 is a flat rate of $12.

All orders will be processed within 3-7 business days. Sometimes good things take time. But we promise, we will get it to you as soon as humanly possible.

Please note that at this stage, we are only avaiable in Australia, and cannot ship Internationally .

We are working on being able to ship to our international community. We can't wait to share our brand with the world. Keep in touch on our Instagram @purposeforgood 

Sign up to our mailing list and we will let you know when we have been able to implement global delivery.

RETURNS AND REFUNDS

Due to the nature of cosmetics and personal care products, we do not accept returns or refunds, unless you have received an incorrect product, or a faulty/ damaged product. Please reach out to us via our contact us form if this occurs.

PRIVACY POLICY

This Privacy Policy applies to all personal information collected by Purpose For Good Pty Ltd via the
website located at www.purposeforgood.com.au.
What is "personal information"?
The Privacy Act 1988 (Cth) currently defines "personal information" as meaning
information or an opinion about an identified individual or an individual who is reasonably
identifiable:
whether the information or opinion is true or not; and
whether the information or opinion is recorded in a material form or not.
If the information does not disclose your identity or enable your identity to be ascertained,
it will in most cases not be classified as "personal information" and will not be subject to
this privacy policy.
What information do we collect?
The kind of personal information that we collect from you will depend on how you use the
website. The personal information which we collect and hold about you may include: login
credentials payment details email address name phone number address.
How we collect your personal information
We may collect personal information from you whenever you input such information into
the website.
We also collect cookies from your computer which enable us to tell when you use the
website and also to help customise your website experience. As a general rule, however, it
is not possible to identify you personally from our use of cookies.
Purpose of collection
The purpose for which we collect personal information is to provide you with the best
service experience possible on the website.
We customarily disclose personal information only to our service providers who assist us in
operating the website. Your personal information may also be exposed from time to time to
maintenance and support personnel acting in the normal course of their duties.
By using our website, you consent to the receipt of direct marketing material. We will only
use your personal information for this purpose if we have collected such information direct
from you, and if it is material of a type which you would reasonably expect to receive from
us. We do not use sensitive personal information in direct marketing activity. Our direct
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marketing material will include a simple means by which you can request not to receive
further communications of this nature.
Access and correction
Australian Privacy Principle 12 permits you to obtain access to the personal information we hold
about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct
inaccurate personal information subject to certain exceptions. If you would like to obtain such
access, please contact us as set out below.
Complaint procedure
If you have a complaint concerning the manner in which we maintain the privacy of your personal
information, please contact us as set out below. All complaints will be considered by Purpose For
Good Pty Ltd and we may seek further information from you to clarify your concerns. If we agree
that your complaint is well founded, we will, in consultation with you, take appropriate steps to
rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the
Office of the Australian Information Commissioner.
Overseas transfer
Your personal information may be transferred to recipients located in US. US has data protection
laws which protect personal information in a way which is at least substantially similar to the
Australian Privacy Principles, and there will be mechanisms available to you to enforce protection
of your personal information under that overseas law. In the circumstances, we do not require the
overseas recipients to comply with the Australian Privacy Principles and we will not be liable for a
breach of the Australian Privacy Principles if your personal information is mishandled.
How to contact us about privacy
If you have any queries, or if you seek access to your personal information, or if you have a
complaint about our privacy practices, you can contact us through:
hello@purposeforgood.com.au.